Accept Order di WHMCS Gagal

Discussion in 'Software Hosting dan Control Panel' started by deydi, 3 Jun 2013.

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  1. deydi

    deydi Poster 1.0

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    maaf kalau udah bikin tread baru.

    kenapa whmcs saya tidak bisa Accept order, padahal udah bikin server, udah masukuh hash, udah coba login via tombol WHM dan berhasil.

    namun ketika mau Accept Order, selalu muncul pesan :

    Order Accept Encountered Problems
    An unknown error occurred
     
  2. andhi

    andhi Hosting Guru

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    Coba liat activity lognya ada error apa
     
  3. deydi

    deydi Poster 1.0

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    lihatnya bagaimana?
     
  4. dhyhost

    dhyhost Hosting Guru Web Hosting

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    bagian Tick to use SSL Mode for Connections udah diceklis belum di informasi servernya ?
     
  5. deydi

    deydi Poster 1.0

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    terima kasih atas jawabannya.....
     
  6. andhi

    andhi Hosting Guru

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    Utilities > Logs

    Cek aja disana, apa saja errornya bisa kelihatan
     
  7. deydi

    deydi Poster 1.0

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    kalau menghapus produk di whmcs bagaimana?

    saya coba hapus, pesan yang muncul :
    You cannot delete a product that is in use. To delete the product, you need to first re-assign or remove the products using it
     
  8. galuh82

    galuh82 Hosting Guru Web Hosting (Company)

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    ada baiknya mencoba mencari referensi terlebih dahulu atau dipelajari dari pesan yang diberikan. disana sudah jelas bahwa produk tidak bisa dihapus dikarenakan produk tersebut masih ada yang pakai. hal ini disebabkan ada client yang masih terkoneksi dengan paket yang akan dihapus sehingga harus di diupdate/dihapus dulu dari client ybs. CMIIW
     
  9. deydi

    deydi Poster 1.0

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    mohon bantuan, di whmcs saya order sudah saya aktifkan, status saat ini sudah aktif, tapi payment status masih Incomplete, apa yang salah? mohon bantuannya apa yang harus di perbaiki atau di klik?
     
  10. HostKuat

    HostKuat Beginner 2.0

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    Mungkin karena belum di add payment di invoicenya
     
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