[ASK] Cara setting invoice di WHMCS

Discussion in 'Software Hosting dan Control Panel' started by kazuhiro, 16 Jun 2010.

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  1. kazuhiro

    kazuhiro Beginner 1.0

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    Mohon bantuannya,

    Saya baru install WHMCS dan sudah melakukan add product. Lalu saya mau test order dr hosting saya. Tetapi kok email invoice order nya gak masuk ya. Yang masuk hanya email Welcome dan email Order Confirmation. Apakah untuk invoice tidak bs otomatis atau setingan saya ada yg salah ya?

    Terima kasih sebelumnya.
     
  2. hostguin

    hostguin Expert 1.0

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    Harusnya otomatis terkirim, apakah dikirimnya ke email gratisan ? coba cek ke bagian spam
     
  3. kazuhiro

    kazuhiro Beginner 1.0

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    Ke gmail mas mencarimakan. di spam juga tidak ada. yg masuk hanya 2 email itu saja. apa ada yg harus diset lagi ya?
     
  4. hostguin

    hostguin Expert 1.0

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    Di General Setting, Ordering, apakah No Invoice Email on Order di centang ?
     
  5. kazuhiro

    kazuhiro Beginner 1.0

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    Ga dicentang tuh mas. Saya test send reminder dr Billing > Unpaid Invoices juga gak di send jg.
     
  6. hostguin

    hostguin Expert 1.0

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  7. kazuhiro

    kazuhiro Beginner 1.0

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    Sudah saya cek pak. Cron nya sudah jalan semua. Di activity log jg tertulis :
    Tapi di mailbox saya gak masuk yg customer invoicenya. hanya 2 email itu aja (welcome dan order confirmation). begitu jg jika invoice nya saya mark paid, di log tercantum email sent to ***** (Invoice Payment Confirmation), tetapi di mailbox saya jg tidak masuk email invoice payment confirmnya
     
  8. galuh82

    galuh82 Hosting Guru Web Hosting (Company)

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    Mail Type yang digunakannya apa ? PHP mail atau SMTP ..
    Apakah keduanya sudah dicoba dah hasilnya sama?

    trims
     
  9. kazuhiro

    kazuhiro Beginner 1.0

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    Kebetulan saya pakai yg PHP mail mas galuh82. Dan saya sudah coba kedua type tersebut hasilnya sama aja. di log tercatat email invoice telah terkirim, tp di mailbox saya gak masuk email invoice nya. saya sudah coba ke email saya yg di yahoo jg tidak masuk mas invoicenya.

    Thank's
     
  10. galuh82

    galuh82 Hosting Guru Web Hosting (Company)

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    email invoice disertai juga dengan versi pdf, coba disable dulu pdf invoicenya mungkin pdf tidak ter-generate oleh php-nya.

    btw, pakai whmcs versi berapa ?
     
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