[ASK] EEP CODE & automatic closed ticket

Discussion in 'Software Hosting dan Control Panel' started by easternsky, 24 Oct 2013.

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  1. easternsky

    easternsky New Member

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    mau tanya donk..di whmcs saya bagian clientnya kok ga bsa ngeliat eep codenya yah.
    knp yah? ada yg bsa bantu ga?
    kaya gini gambarnya

    Uasdntitled-1.jpg

    trus 1 lagi maslah open ticket..kan biasanya whmcs jika di setting 1mnggu otomatis ke close sendiri ticketnya..
    nah di bagian admin saya setting begini

    nah tapi kok udah 1 minggu kaga ke close otomatis..ttp aja statusnya Terjawab

    ada yg bsa bantu saya ??

    thx seblm nya
     
  2. andhi

    andhi Hosting Guru

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    EEP code ? EPP mungkin

    sudah konek ke registrarnya belum dr whmcsnya ?

    terus cronnya jg sudah di pasang belum ?
     
  3. galuh82

    galuh82 Hosting Guru Web Hosting (Company)

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    EPP code harus diaktifkan (ceklist) fiturnya di bagian domain pricing, untuk ticket seperti yang diinfokan di reply diatas saya untuk cek cronnya ..

    gut lak ..
     
  4. perdhanahost

    perdhanahost Expert 1.0

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    Setting cronnya sudah dilakukan mas? Halaman berikut ini mungkin bisa membantu menjelaskan:

    http://docs.whmcs.com/Crons
     
  5. sinji

    sinji Apprentice 1.0

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    mngkin cron job blm disetup
     
  6. easternsky

    easternsky New Member

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    sudah saya ceklis di domain priceing nya...tapi ttp ga muncul eep code nya..knp yah kira2? kalau misalkan saya create manual domainnya ke user clientnya..apa memang g muncul eep codenya??

    dan buat yang lain.. setting cron jobnya itu di cpanel aja kan ya?dihalaman admin ada yg di ubah ga?
     
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