Cara Restore Backup Cpanel (Sorry, we were unable to transfer the account. Informat)

Discussion in 'Reseller Web Hosting' started by ibay37, 20 Aug 2012.

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  1. ibay37

    ibay37 Beginner 2.0

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    Selamat siang Master2 semua, mohon bantuan ya.:confused:

    Ada yang bisa bantu tidak, saya sedang transfer data2 web cpanel yang ada di server lama saya ingin pindahkan ke server baru, untuk account biasa berhasil dengan cara :
    Code:
    /scripts/restorepkg username
    
    tetapi masalahnya saya ingin transfer web cpanel account reseller, saya menggunakan cara tersebut (/scripts/restorepkg username) tidak berhasil, muncul keterangan :

    Code:
    root@server [/home]# /scripts/restorepkg username
    cPanel restorepkg 2
    Force Mode: no
    Reseller Privs Restore: yes
    
    Searching /home....
    Found backup-8.20.2012_01-19-20_username.tar.gz !
    Extracting tarball...................
    Done
    Extracting Domain....Done
    Sorry, we were unable to restore the account. Information about buyayahy's primary domain is either missing or corrupt. For more information, please examine /home/cprestore/backup-8.20.2012_01-19-20_username/cp/username
    checked 4 files.....
    root@server [/home]#
    
    Ada yang taukah cara Restore a Full Backup/cpmove file reseller, saya sudah coba di root dan whm tetap tidak bisa, mohon bantuannya..terimakasih.
     
  2. GriyaHosting

    GriyaHosting Expert 1.0

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    coba dengan opsi --force mas
     
  3. klikmediacorp

    klikmediacorp Beginner 2.0

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  4. ibay37

    ibay37 Beginner 2.0

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    tetap tidak bisa Tuan...sama saja hasilnya...

    Code:
    root@server7 [/home]# /scripts/restorepkg --force username
    cPanel restorepkg 2
    Force Mode: yes
    Reseller Privs Restore: yes
    
    Searching /home....
    Found backup-8.20.2012_01-19-20_username.tar.gz !
    Extracting tarball...................
    Done
    Extracting Domain....Done
    Sorry, we were unable to restore the account. Information about username's primary domain is either missing or corrupt. For more information, please examine /home/cprestore/backup-8.20.2012_01-19-20_username/cp/username
    checked 4 files.....
    root@server7 [/home]#
     
  5. hostguin

    hostguin Expert 1.0

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  6. jaapns

    jaapns Hosting Guru Web Hosting

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    kalo lihat errornya : Information about buyayahy's primary domain is either missing or corrupt

    artinya database tidak terbackup dengan baik, bisa jadi di server lama load tinggi , ulangi kembali backupnya sampai benar2 complete.
     
  7. budiono

    budiono Expert 1.0

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    itu betul.. bisa jadi karena space pas mbackup itu sudah ndak muat lagi sehingga file sisanya gak kepaket..
     
  8. sigmabisnis

    sigmabisnis Hosting Guru Web Hosting (Company)

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    ya, nampaknya itu file .tar.gz hasil fullbackup nya tidak complete (damage / ada yg corrupt) jadi pas ketika proses restore juga ada yang missing spt di atas.
    seperti rekan2 yg lain, coba proses backup ulang dan pastikan cPanel lama tsb memiliki space disk yang cukup (minimal ada 50% nya free) utk menampung file backup-annya tsb.
     
  9. mlxjakarta

    mlxjakarta Hosting Guru Web Hosting (Company)

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    kelihatannya corrupt jadi prosesnya tidak sempurna
     
  10. ibay37

    ibay37 Beginner 2.0

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    Selamat pagi para master sekalian, benar ternyata datanya ada yang corrup setelah saya upload lagi ternyata bisa :) terimasih atas jawabnya untuk para master2 sekalian :cool:
     
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