cPanel Muncul Error

Discussion in 'Reseller Web Hosting' started by Ilham Hakim, 28 Mar 2016.

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  1. Ilham Hakim

    Ilham Hakim Poster 1.0

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    Mohon bantuannya, saya baru saja menghubungkan reseller WHM saya dengan Boxbilling untuk jualan hosting, lalu setelah saya test untuk pembuatan akun baru melalui boxbilling muncul error seperti ini di dashboard cPanel akun tersebut.

    A warning occurred while processing this directive. [show]

    dan jika saya klik show, muncul keterangan error seperti ini
    Code:
    (XID xd86hq) The system failed to open the file “/var/cpanel/databases/arkaniocell.json” for reading because of an error: Permission denied at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 49.
        Cpanel::API::StatsBar::get_stats(Cpanel::Args=HASH(0x6551a28), Cpanel::Result=HASH(0x65474d0)) called at /usr/local/cpanel/Cpanel/API.pm line 213
        Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 285
        eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 285
        Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x65474d0), CODE(0x6551c98)) called at /usr/local/cpanel/Cpanel/API.pm line 213
        Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x6551a28), Cpanel::Result=HASH(0x65474d0), "StatsBar", "get_stats") called at /usr/local/cpanel/Cpanel/API.pm line 115
        Cpanel::API::execute("StatsBar", "get_stats", HASH(0x6571df8)) called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/extended_statsbar.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/extended_statsbar.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/extended_statsbar.html.tt line 7
        Template::Document::__ANON__(Template::Context=HASH(0x64812b0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x65661c0), Template::Context=HASH(0x64812b0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 347
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x64812b0), Template::Document=HASH(0x65661c0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x6480e60), "/usr/local/cpanel/base/frontend/paper_lantern/home/retro/exte"..., HASH(0x647edd8)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
        Template::process(Template=HASH(0x6480ae8), "/usr/local/cpanel/base/frontend/paper_lantern/home/retro/exte"..., HASH(0x647edd8), SCALAR(0x3f3fa98)) called at /usr/local/cpanel/Cpanel/Template.pm line 435
        Cpanel::Template::process_template("cpanel", HASH(0x647edd8), HASH(0x649f3d0)) called at cpanel.pl line 1215
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/home/retro/exte"..., 1) called at cpanel.pl line 5214
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 869
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/home/retro/extended_statsbar.html.tt") called at cpanel.pl line 331
    Cara mengatasinya bagaimana, saya newbie di dunia bisnis hosting.
    Jika create account manual, tidak muncul errornya
     
    Last edited: 28 Mar 2016
  2. idnix

    idnix Hosting Guru

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    sudah coba jalankan
    Code:
    /scripts/upcp --force
     
  3. Ilham Hakim

    Ilham Hakim Poster 1.0

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    bisa tolong dijelaskan sedikit om? saya masih kurang paham maksudnya,,hehe
     
  4. galuh82

    galuh82 Hosting Guru Web Hosting (Company)

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    bukannya TS reseller ? ada baiknya dikonsultasikan dulu dengan uplinenya. CMIIW
     
  5. Ilham Hakim

    Ilham Hakim Poster 1.0

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    iya betul om saya reseller, saya sudah tanya ke supportnya tapi kelihatannya dia juga bingung, malah minta screenshot dan url
     
  6. galuh82

    galuh82 Hosting Guru Web Hosting (Company)

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    setahu saya kalau via remote dr modul billing, proses create acc tetap terjadi diserver jadi tidak ada perbedaan create dari billing system maupun direct via whm. CMIIW ...

    mungkin temen2 yang pakai boxbilling bisa ikut share juga :)
     
  7. funkyasa

    funkyasa Expert 1.0

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    Problem firewall kah memblock IP tempat mas pakai BB?
    Pakai versi berapa? Sudah coba kontak support BB nya?
     
  8. Plasawebs

    Plasawebs Apprentice 2.0

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    Iya, kelihatannya mungkin boxbilingnya tidak dapat terintegrasi dengan baik dengan cpanel. Mungkin TS nya pakai yang versi 4.2.X
    Soalnya aku juga pernah gagal mengintegrasikannya, Ikut menyimak saja..
     
    Last edited: 28 Mar 2016
  9. Ilham Hakim

    Ilham Hakim Poster 1.0

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    Sudah Fix, error di theme cpanel sepertinya waktu saya coba2 menu branding di WHM, saya create ulang account sudah tidak error,,makasih yang sudah menjawab :D

    Saya pake BB terbaru, wah signaturr nya dari Gigmanity ya bos? hehe sekalian tanya cara menambah menu2 di BB itu gimana ya? seperti di BB gigmanity kan ada menu kontak, konfirmasi pembayaran, dll.

    Sekarang pakai apa pak bos?
     
  10. Plasawebs

    Plasawebs Apprentice 2.0

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    Iya, aku masih belum berhasil akan BB nya, sementara ini pakai billing produk buatan anak negeri
     
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