Masalah tidak bisa mengirim email Invoice WHMCS

Discussion in 'Masalah Teknik dan Keamanan' started by Merdeka Hosting, 1 May 2015.

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  1. Merdeka Hosting

    Merdeka Hosting Poster 2.0

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    Halo, selamat siang DWH. Saya punya permasalahan di pengiriman invoice ke member. Penyebabnya tidak terkirim itu kenapa iya? Mohonn di bantu. Thanks
     
  2. mustafaramadhan

    mustafaramadhan Hosting Guru

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    Apa nyangkut di 'mail queue'?.
     
  3. Merdeka Hosting

    Merdeka Hosting Poster 2.0

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    Maksudnya om?
     
  4. mustafaramadhan

    mustafaramadhan Hosting Guru

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    Saya tidak tahu apakah setiap control panel memakai istilah yang sama atau tidak. Maksud 'mail queue' adalah email yang masih dalam antrian pengiriman.
     
  5. Merdeka Hosting

    Merdeka Hosting Poster 2.0

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    Cara mengecek tersebut gimana om? Soalnya dari kemarin saya kirim sampai sekarang belum berhasil2
     
  6. mustafaramadhan

    mustafaramadhan Hosting Guru

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    Rasanya anda pakai CPanel dan saya tidak tahu.

    Jika di Kloxo/Kloxo-MR maka email yang dikirim akan masuk antrian bila belum bisa terkirim. Biasanya email yang coba dikirim jika gagal maka akan dicoba beberapa kali selama selang 1-2 hari. Ada menu yang menunjukkan email dalam antrian.

    Penyebab lain, sering dialami oleh pemakai Kloxo/Kloxo-MR adalah salah setting hostname (biasanya diisi di VPS panel jika pakai VPS) atau langsung edit /etc/sysconfig/network dengan isian 'HOSTNAME=subdomain.domain.com' (misalnya 'HOSTNAME=server1.hostspectra.com'). Disamping itu ditambahkan 'IP subdomain.domain.com subdomain.com' di '/etc/hosts'.

    Kebanyakan orang akan mengisi 'hostname' sebagai 'server1' daripada 'server1.domain.com'. Hostname harus mengikuti kaidah FQDN (full qualified domain name).
     
  7. Merdeka Hosting

    Merdeka Hosting Poster 2.0

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    Makasih mas sudah kasih pencerahan, mungkin teman-teman yang menggunakan cPanel lain bisa membantu lagi. :D
     
  8. pluto01

    pluto01 Hosting Guru Web Hosting

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    Bisa dicoba pastikan dulu itu tdk terkirimnya kenapa kejadiannya seperti apa dan apakah ada email bounce/Undelivered Mail Returned to Sender?
    Coba test kirim email test ke email sipenerima atau ke akun email lain terkirim ga atau hanya ke akun itu sj tdk terkirimnya?
    Saat coba test kirim lihat juga dari log contoh tail -f /var/log/exim_mainlog
    Untuk melihat mail queues apakah Mas pakai ConfigServer Mail Queues (cmq) ? (Email >> Mail Queue Manager)
     
  9. Merdeka Hosting

    Merdeka Hosting Poster 2.0

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    tadi dapat notif ini om


    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    raymondleons@hotmail.com
    host mx1.hotmail.com [65.54.188.110]
    SMTP error from remote mail server after MAIL FROM:<email@merdekahosting.com> SIZE=1660:
    550 OU-001 (BAY004-MC3F51) Unfortunately, messages from 207.7.94.72 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <email@merdekahosting.com>
    Received: from localhost ([::1]:38118 helo=www.merdekahosting.com)
    by ssdlitespeed.thnoc1.com with esmtpa (Exim 4.85)
    (envelope-from <email@merdekahosting.com>)
    id 1Yo7fi-0004YM-4D
    for raymondleons@hotmail.com; Fri, 01 May 2015 05:55:50 -0400
    MIME-Version: 1.0
    Content-Type: text/plain; charset=US-ASCII;
    format=flowed
    Content-Transfer-Encoding: 7bit
    Date: Fri, 01 May 2015 05:55:49 -0400
    From: email@merdekahosting.com
    To: raymondleons@hotmail.com
    Subject: Nothing
    Message-ID: <d1bbd468d460a29d5d1fceda055fa14e@merdekahosting.com>
    X-Sender: email@merdekahosting.com

    User-Agent: Roundcube Webmail/1.0.5

    Only test

    masalahnya dimana iya?
     
  10. mustafaramadhan

    mustafaramadhan Hosting Guru

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