Reseller Domain UK2 bermasalah

Discussion in 'Domain Name' started by epadicom, 12 Mar 2010.

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  1. epadicom

    epadicom Poster 2.0

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    Saya reseller domain di UK2, salah satu domain client saya akan expire, tapi masalahnya sejak 2 minggu lalu saya coba renew, itu domain koq gak bs di renew, padahal Balance masih ada dan mencukupi untuk proses renew domain.

    Kalo dilihat dari menu "List of Orders", domainya muncul:
    acehenergy.com Domain Registration Mar 8, 2009 -3 Active 5022381 You

    Kali di klik domain tersebut, maka selalu keluar pesan ERROR berikut:

    [r4] Error Message: An unexpected error has occurred - please re-try the action.
    If you repeatedly encounter this error message, please contact our Support team with the URL in the address bar and the steps performed when you encountered the error message.
    If you do not understand the error message above, Please click here to contact our Support Desk >>

    Domain Manager yg saya pake itu punya reseller jaman dulu di amyhost.com (Mas Mirza Khadnezar - mirza.k@gmail.com), amyhost.com sendiri sekarang sudah bangkrut dan dijual ke org lain (menurut pengakuan Mirza), sedangkan Mirza nya sendiri sekarang ntah dimana keberadaannya.

    Mohon bantuan bantuan rekan2, karena sekarang itu domain sudah expire dan gak bs saya perpanjang.
     
  2. nicosoftmedia

    nicosoftmedia (RIP) Community Guide

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    Coba di cek di pending invoicenya bro mungkin sudah ada tagihannya. Apakah tombol renewnya non aktif ?
     
  3. hostnic.id

    hostnic.id Hosting Guru Web Hosting (Company)

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    ketika mau renew domain melalui panel resseller ya mas? hanya tanya saja. coz saya juga pernah ngalamin ketika mau renew gak bisa. harus login ke panel domain sebagai customers :D.
     
  4. nicosoftmedia

    nicosoftmedia (RIP) Community Guide

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    Tepat sekali, cara itu memang bisa :).
     
  5. maseko

    maseko Apprentice 1.0

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    Nah coba caranya mas ini :)
     
  6. epadicom

    epadicom Poster 2.0

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    Udah dicoba, tetep muncul pesan error yg sama.
     
  7. epadicom

    epadicom Poster 2.0

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    ada yg punya ide lain?
    thanks
     
  8. hostnic.id

    hostnic.id Hosting Guru Web Hosting (Company)

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    salah satu ide yang paling efectiv ialah hubungi registrarnya melalui support ticket :1:

    OOT:

    btw smileya jadi tambah seru :4:
     
  9. epadicom

    epadicom Poster 2.0

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    FYI,

    Sampai saat ini, masalah belum terselesaikan dan saya perhatikan juga tidak ada itikad baik dari saudara mirza.
     
  10. dhyhost

    dhyhost Hosting Guru Web Hosting

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    sampai sekarang masih pakai akun reseller juga ?
     
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