[RESOLVED] Kecewa banget dengan Remajahosting

Discussion in 'Keluhan Pengguna Jasa Web Hosting' started by Adhie, 30 Jul 2011.

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  1. Adhie

    Adhie Expert 1.0

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    bukan maksud menulis begini bang,
    sumpah saya kesel banget
    saya mengorder reseller hosting di www.remajahosting.com dengan nama domain idcyberhost.net

    jadi kasusnya begini
    tanggal 29 - 07 - 2011, client saya complain soal server down,
    saya kenak press sama pelanggan saya, saya hubungi online supportnya si dwi pratama.
    dia jawab, "di tempat dia aksesnya adem2 aja"

    tapi semuanya berbanding terbalik, saya mengakses web saya dan client saya, tetap down...
    lalu dia bilang
    "Coba pakai browser yang selain berbahasa indonesia, (hadeh -___-" apa iya ini mempengruhi") saya sudah flushdns"
    katanya

    tanggal 30 - 07 - 2011 jam 23.00
    server kembali down
    client saya naik pitam
    saya bngungharus gmana.. saya terus di desak..

    yang anehnya lg ya mas,
    online support sekaligus ownernya YM nya malah invisible ke saya
    bukti
    1.jpg

    saya kesal sekali,
    apakah saya salah kalaw saya complain dengan service dia?
    saya kan bayar
     
    Last edited by a moderator: 1 Aug 2011
  2. BennyKusman

    BennyKusman Hosting Guru DWH Guardian Web Hosting (Company)

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    uda coba pake proxy website seperti hidemyass.com atau rxproxy.com bisa akses ?
    mungkin ip nya kena blok
     
  3. BennyKusman

    BennyKusman Hosting Guru DWH Guardian Web Hosting (Company)

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  4. Adhie

    Adhie Expert 1.0

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    yang parah, online supportnya invis dari saya..
    :(
     
  5. cpserv

    cpserv Expert 1.0

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    horas majuajua!! :D

    kayaqnya ada masalah sama routingnya deh itu.. dicoba mtr sama traceroute dari sini dia looping ga jelas (ga brenti2). itu server IIX? routingnya bolak balik terus soalnya.


    excerpt dari traceroute: (saya pencet tombol Q karena ga brenti2
    Code:
    48  pt-orion.ge9-15.br01.sin02.pccwbtn.net (63.218.229.178)  99.709 ms IP-126-98.MCS.napinfo.net (119.110.126.98)  61.760 ms  60.088 ms
    49  rousvr1-iix-lst.orion.net.id (203.84.155.9)  40.028 ms  40.749 ms  41.410 ms
    50  IP-126-98.MCS.napinfo.net (119.110.126.98)  58.398 ms  59.785 ms  59.216 ms
    51  rousvr1-iix-lst.orion.net.id (203.84.155.9)  41.210 ms  42.511 ms  39.600 ms
    52  IP-126-98.MCS.napinfo.net (119.110.126.98)  58.209 ms  60.997 ms  60.700 ms
    53  rousvr1-iix-lst.orion.net.id (203.84.155.9)  41.426 ms  42.372 ms  43.068 ms
    54  IP-126-98.MCS.napinfo.net (119.110.126.98)  60.714 ms  61.769 ms  61.183 ms
    55  rousvr1-iix-lst.orion.net.id (203.84.155.9)  41.926 ms  40.051 ms  47.583 ms
    56  IP-126-98.MCS.napinfo.net (119.110.126.98)  59.676 ms  60.279 ms  61.383 ms
    57  rousvr1-iix-lst.orion.net.id (203.84.155.9)  42.549 ms  41.956 ms  41.071 ms
    58  IP-126-98.MCS.napinfo.net (119.110.126.98)  63.014 ms  60.013 ms  62.184 ms
    59  rousvr1-iix-lst.orion.net.id (203.84.155.9)  41.810 ms  43.199 ms  45.698 ms
    60  IP-126-98.MCS.napinfo.net (119.110.126.98)  60.130 ms  62.836 ms  63.817 ms
    61  rousvr1-iix-lst.orion.net.id (203.84.155.9)  42.813 ms  44.866 ms  52.325 ms
    62  IP-126-98.MCS.napinfo.net (119.110.126.98)  65.736 msq  63.210 ms  63.191 ms
    63  rousvr1-iix-lst.orion.net.id (203.84.155.9)  41.929 ms  43.546 ms  41.664 ms
    64  IP-126-98.MCS.napinfo.net (119.110.126.98)  64.305 ms pt-orion.ge9-15.br01.sin02.pccwbtn.net (63.218.229.178)  106.904 ms  103.488 ms
    
     
  6. BennyKusman

    BennyKusman Hosting Guru DWH Guardian Web Hosting (Company)

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  7. Adhie

    Adhie Expert 1.0

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    jiah, di hubungi VIA telepon aja ga di angkat..
    apa lg dari situ

    :(
     
  8. BennyKusman

    BennyKusman Hosting Guru DWH Guardian Web Hosting (Company)

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    coba aja mas..
    dilihat dari history, barusan kemarin siang dia online di dwh
     
  9. fasthostonline

    fasthostonline Apprentice 2.0

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  10. nicosoftmedia

    nicosoftmedia (RIP) Community Guide

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    Dari beberapa gejala yang terlihat dan beberapa laporan. Saya lihat Orion sedang terkena DDOS. Itu juga bisa dilihat dari hasil trace routenya oleh bro cpserv.
     
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