Resolved Dobelhost.com

Discussion in 'Keluhan Pelanggan & Surat Terbuka' started by matramandala, 23 Aug 2017.

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  1. matramandala

    matramandala Beginner 1.0

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    Saya pengguna jasa hosting di dobelhost.com yang berbayar. Sudah hampir dua minggu ini ubkm-mandala.com tidak bisa diakses karena server tidak bisa dijangkau, bahkan masuk cpanelpun tidak bisa.
    Saya sudah mencoba menghubungi melalui ticket sejak tanggal 15 agustus tapi sampai sekarang tidak ada respon, begitu juga via sms.

    Mohon bantuannya Tuan-Tuan.
    Terimakasih banyak sebelumnya.
     
  2. pluto01

    pluto01 Hosting Guru Web Hosting

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  3. Ilham Hakim

    Ilham Hakim Apprentice 1.0

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    dari sisi klien sepertinya sudah benar setingan DNSnya.
    yang bermasalah NS server hostingnya
     
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  4. matramandala

    matramandala Beginner 1.0

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    Sebelumnya terima kasih atas responnya. Sudah saya coba ping dnsnya hasilnya request timed out tuan
     
  5. jaapns

    jaapns Hosting Guru Web Hosting

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    lihat dari dns di screenshot itu servernya koit ,

    kalo cek skrg dns nya UP, tapi tampilan kayak server abis fresh install ...
     
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  6. pluto01

    pluto01 Hosting Guru Web Hosting

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    Maksudnya ping ke IP webservernya karena sesuai info di bawah akses ke panel hosting juga tdk bs,
    Dicoba followup terus ke hosternya moga2 bs segera terselesaikan dan webnya mas bs segera up
     
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  7. FluidaWeb

    FluidaWeb Hosting Guru

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    masalah ada pada server hostingny, sehingga sdari dobelhost sendiri yang dapat menangani masalah tsb
     
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  8. Bestariweb Hosting

    Bestariweb Hosting Hosting Guru

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    mungkin doublehost gak jawab karena masalah ada di upline..
    sy coba iseng buka http://dobelhost.com:2082 malah redirect ke hoster lain (nama hostnamenya bukan doublehost.com)
     
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  9. hendranata

    hendranata Hosting Guru Web Hosting

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    saya buka dobelhost.com nya aja kena suspend/terminate itu..
    cek ke sini bagian bawah ada hostname punya jogjahost
    https://intodns.com/dobelhost.com


    semoga cepet solved.
     
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  10. Bestariweb Hosting

    Bestariweb Hosting Hosting Guru

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