newbiehost
Apprentice 1.0
Untuk pengaturanya bagaimana ya tuan, misalnya yang kirim email ke [email protected] itu jadi otomatis create ticket bagian support di whmcs.
Cara setting email piping WHMCS
- Thread starter newbiehost
- Start date
detail tutorial bisa dilihat di sini tuan
docs.whmcs.com
When you configure email piping, you can choose one of two options.
Email Piping - WHMCS
Email piping automatically imports email replies that a support department email address receives into the corresponding support ticket.
docs.whmcs.com
When you configure email piping, you can choose one of two options.
- The Forwarder Method uses email forwarders to pipe messages to WHMCS. Use this method if you use cPanel or DirectAdmin and are piping in emails from the domain that WHMCS is installed on.
- The Mail Importing Method pipes messages to WHMCS from individual email accounts. Use this method if you don't use cPanel or DirectAdmin or if you want to pipe email from multiple domains.
Boleh lihat tutorial dari WHMCS di youtube
seoyandira
Poster 1.0
wah ilmu baru ini otw
newbiehost
Apprentice 1.0
sudah coba ikutin petunjuknya tapi masih belum berhasil
trias
Hosting Guru
jgn lupa cron job na
kalau Pipe Replies Only, create ticket nya tetap manual
hanya replay aja yang support via email langsung
kalau Pipe Replies Only, create ticket nya tetap manual
hanya replay aja yang support via email langsung
newbiehost
Apprentice 1.0
Cron sudah di setting, jadi bagaimana caranya biar bisa otomatis create ticket?
kalo pake pipe, jangan lupa file file , /crons/pipe.php nya di chmod 755, kalo ga gt ga jalan
newbiehost
Apprentice 1.0
ini sudah di cek, sudah sesuai pakai 755
trias
Hosting Guru
pastikan sumbernya dulu pak untuk proses auto create ticket nya,
misal bapak menggunakan chat tawk.to
saat chat offline, bisa kirim pesan melalui tawk.to & auto create ticket (Tawk Ticket Integration for WHMCS)
atau bapak punya form contact wordpress, saat kirim pesan melalui form contact langsung auto create ticket.