saya :Halo
Chat started
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Blake : joined the chat
Blake :Thank you for contacting Name.com. How may I help you?
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saya :where is my domain ph.gs
support ticket 1491005
Blake :Okay one moment
Still looking
Sorry one more moment.
so after a bit of looking, I think .GS domains are one of those that skip redemption. We see that the domain has ServerHold
saya :domain expired 27 Nov
it should still renewal periode
Blake :Right, I am a bit surprised too
https://wiki.hexonet.net/wiki/GS
I think .GS skips redemption
saya :so how to renew that domain?
Blake :We also see that it doesnt have a 25 day grace period in the name.com account even
saya :Failure Period
-1 day
Payment Period
-61 days
Deletion Restorable Period
28 days
Blake :Humm
Well I am getting conflicting information.
So there are two routes
we could do.
We could try a restoration but that would be $120 plus $55. renewal
https://www.name.com/domains/gs
You would put this into account credit. Then I would try to do the restoration.
The second route is to wait for the domain to become available again.
Want me to write you this in an email so we can track communication?
saya :yes ok.
Blake :Okay let me make that email right now
Any further questions?
saya :Maybe you should update information in this page
https://www.name.com/domains/gs about this case
Thank you.
Blake :Well, I can't promise you that this will work.
If the redemption doesn't work then we will refund the monies.
Still writing the email
This would be a total of $175.00.
saya :I just add $120
Blake :$120.00 restoration fee incurred by the registry, plus the cost to renew the domain $55.00.
Total $175
saya :done
Blake :Okay finally sent the email on your name.com account.
Okay one moment while I work on this.
Okay
So I tried to restore the domain ph.gs and our system does not allow it
I am going to decline the transactions totalling $175
and write you an email regarding this.
I just sent you the email.
saya :yes I just read it
no other way?
Blake :I also closed two other tickets that you sent.
No other way.
Our system will not allow the restoration.
saya :You dont mind I publish this case in forum?
Blake :I am not sure what you mean.
saya :I post this case in forum so I hope other peoper know that .gs no renewal periode
*people
Blake :Ya, .GS is really weird, like .FR
it just skips redemption and shows ServerHold
saya :ok. Thank you.
Blake :So sorry to have failed. Thanks for chatting with us. We hope you have a great day!
sayang banget udah 7 tahun
