[ask] tidak bisa kirim email REVERSE DNS (PTR)


ralemot

Beginner 1.0
sore mastah, ada yang pernah mengalami tidak bisa kirim email, kalau terima bisa

aku cek di Email Deliverability CPANEL

REVERSE DNS (PTR) PROBLEMS EXIST
The system uses an alternate HELO of “server.domain.com” when sending mail from the “domain.com” domain.

The system sends “domain.com”’s outgoing email from the "www.xxx.yyy.zzz” IP address. The only PTR value for this IP address must be “server.domain.com”. This is the name that this server sends with SMTP’s “HELO” command to send “domain.com”’s outgoing email.

1 unexpected PTR value exists for this IP address:

domain.com
To fix this problem, contact your system administrator and request that they replace all PTR records for “106.255.40.124.in-addr.arpa” with the following record at “ns1.isp.domain.com”, “ns1.isp.domain.com”, “ns2.isp.domain.com”, and “ns2.isp.domain.com”:

Suggested “PTR” (PTR) Record PTR


keterangan seperti diatas, boleh dishare dong solusinya yang pernah mengalami masalah seperti aku, gak gitu paham soal PTR, sudah cari tutorial tapi masih error

terima kasih sebelumnya
 

mas.satriyo

Hosting Guru
106.255.40.124.in-addr.arpa
ini ip yg dipakai untuk kirim email?
ptr-nya sudah resolved sih

Code:
ubuntu@my:~$ dig 106.255.40.124.in-addr.arpa ptr +nocomments +noadditional

; <<>> DiG 9.11.3-1ubuntu1.8-Ubuntu <<>> 106.255.40.124.in-addr.arpa ptr +nocomments +noadditional
;; global options: +cmd
;106.255.40.124.in-addr.arpa.   IN      PTR
106.255.40.124.in-addr.arpa. 60 IN      PTR     almaata.ac.id.

Code:
ubuntu@my:~$ dig almaata.ac.id a +nocomments +noadditional

; <<>> DiG 9.11.3-1ubuntu1.8-Ubuntu <<>> almaata.ac.id a +nocomments +noadditional
;; global options: +cmd
;almaata.ac.id.                 IN      A
almaata.ac.id.          60      IN      A       124.40.255.106
 

ralemot

Beginner 1.0
ini ip yg dipakai untuk kirim email?
ptr-nya sudah resolved sih

Code:
ubuntu@my:~$ dig 106.255.40.124.in-addr.arpa ptr +nocomments +noadditional

; <<>> DiG 9.11.3-1ubuntu1.8-Ubuntu <<>> 106.255.40.124.in-addr.arpa ptr +nocomments +noadditional
;; global options: +cmd
;106.255.40.124.in-addr.arpa.   IN      PTR
106.255.40.124.in-addr.arpa. 60 IN      PTR     almaata.ac.id.

Code:
ubuntu@my:~$ dig almaata.ac.id a +nocomments +noadditional

; <<>> DiG 9.11.3-1ubuntu1.8-Ubuntu <<>> almaata.ac.id a +nocomments +noadditional
;; global options: +cmd
;almaata.ac.id.                 IN      A
almaata.ac.id.          60      IN      A       124.40.255.106

terimakasih fast responnya

terakhir aku cek di cpanel masih "problem exist" ya
 

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play.web.id

Poster 2.0
domain.com
To fix this problem, contact your system administrator and request that they replace all PTR records for “106.255.40.124.in-addr.arpa” with the following record at “ns1.isp.domain.com”, “ns1.isp.domain.com”, “ns2.isp.domain.com”, and “ns2.isp.domain.com”:
Sudah jelas solusinya tuan, tinggal ngopreknya di tambah biar makin jago :4:
 

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